Customer and Technical Support

Capscan are committed to providing the most professional and highest level of support to our customers. As well as comprehensive documentation and quarterly updates of data files, you also get a Support Helpline. This Helpline service is available during UK office hours - 9.00 am to 5.30 pm, weekdays excluding public holidays.

What's more, customers can also access online documentation and other value added resources via the Web. Full online documentation on our range of products, utilities and patches, full release software and FAQs are available to customers via our password protected Extranet system.

Our Support Goals

Our principal goals in providing Technical Support are:

• To deliver customer satisfaction in an efficient manner
• To ensure that you enjoy an extremely reliable Help Desk Service
• To provide you with an excellent personal service

Contact Information:

Tel: 020 7428 1278
Fax: 020 7267 2745
E-mail: support@capscan.com